Frequently Asked Questions

Yes! Each apartment includes a full-size washer and dryer, making laundry simple, stress-free, and never off-site.

Of course! Residents will have access to our 24-hour premium fitness center, expected to open in 2026—so you can work out on your time, day or night.

Definitely! All apartments come with a private balcony or patio—perfect for fresh air, a morning coffee, or just a little extra space to unwind.

You’ll find stainless steel appliances, spacious walk-in closets, eat-in kitchens, 9ft ceilings, and elegant quartz countertops—all designed to make your day-to-day a little easier and way more enjoyable.

Our community offers resort-style shared spaces perfect for relaxing, socializing, or getting work done. Enjoy a sand volleyball court, fire pits, and an outdoor kitchen with grills and pizza ovens. Coming in 2026: a pet-friendly dog park, premium pet spa, luxury coworking space, game room, complimentary coffee bar, courtyard with hammocks, and a pool with an aqua lounge.

Absolutely! On-site storage rooms will be available starting in 2026, giving you extra space to keep your belongings organized and out of the way.

Elevators are available in our largest building, while the others have stair access only. If you'd prefer elevator access, we're happy to help you find the perfect spot.

Yes! We’re proud to be a pet-loving community that welcomes both cats and dogs. We allow up to two pets per household with no breed or size restrictions.

We do charge a monthly fee for valet trash and recycling pickup, so your home stays consistently clean and hassle-free.

We provide 24-hour on-site emergency maintenance for residents to ensure urgent issues are resolved promptly.

We’ve got a secure package hub with parcel lockers, so your deliveries stay safe and sound until you’re ready to pick them up.

To keep things calm and comfortable, our community follows Hilliard City's quiet hours of 10 PM to 6 AM—giving everyone time to relax and recharge.

Yes, we offer exclusive rent specials and move-in deals! Schedule a tour or contact our leasing team to learn more.

We offer flexible lease terms from 4 to 18 months, making it easy to choose the rental length that works best for you.

Yes, we conduct a soft credit and background check as part of our screening process. This helps us get to know you better and ensure a smooth rental experience.

Yes, residents must meet our income requirement of 3x the monthly rent to qualify.

No, utilities are not included in the rent. Water, sewer, and electricity are billed separately based on individual usage by utility providers.

Tempo at TruePointe is located within the Hilliard City School District, with nearby schools including Britton-Norwich Elementary School, Hilliard Tharp Sixth Grade School, Weaver Middle School, and Davidson High School. Tempo is also conveniently located near several colleges and universities, including The Ohio State University, Columbus College of Art & Design, Columbus State Community College, and Franklin University.

Tempo at TruePointe is located near the border of Hilliard and Columbus, making it easy to access the city and surrounding communities. Columbus is just a short drive from the community, while Downtown Columbus can typically be reached in about 20 minutes, depending on traffic and your destination.

Residents at Tempo at TruePointe have convenient access to several parks and outdoor areas throughout Hilliard and the surrounding Columbus area. Nearby destinations include Homestead Metro Park, Quarry Trails Metro Park, Scioto Run Nature Trails, Heritage Trail Park, and Hayden Falls Park, offering opportunities for hiking, walking, nature exploration, and outdoor recreation.

Tempo at TruePointe is surrounded by a variety of shopping, dining, and entertainment options in Hilliard, Columbus, and nearby Dublin. Popular destinations include Scene75, Starliner Diner, Hillgarten Beer & Wine Garden, Grandad's Pizza and Pub, Dave & Buster's, Center Street Market, Olympic Diner, Mill Run Ale House, Roadhouse Wings & Grille, and Carrabba's Italian Grill. Residents can also shop at Target, Tuttle Mall, CAM International Market, Costco, Mill Run Square, Aldi, and Market District Supermarket, with North Market at Bridge Park.

To discover more of what the area has to offer, explore our Neighborhood Page for additional local recommendations and helpful resources!

Residents of Tempo at TruePointe can enjoy a variety of festivals, markets, and community celebrations throughout Hilliard and the greater Columbus area. Annual events include the Ohio State Fair, Old Hilliardfest, Columbus Food Truck Festival, Freedom Fest in Hilliard, Red, White & BOOM! in Downtown Columbus, For the Love of Hilliard, and the Columbus Coffee Festival. These events offer opportunities to experience local food, entertainment, seasonal celebrations, and community activities throughout the year.